Our Staff

Job Ready Services – Meet Our Staff

Job Ready Services has a highly-trained staff, including experienced physical therapists, exercise physiologists, and certified ergonomic assessment specialists. We provide services to employers that offer an alternative to the “same old way” of managing workers’ compensation on the back end.

Debra Lord, PT

Phone: 919-256-1400
Email: debra.lord@jobreadyservices.com

Debra Lord is a graduate of the University of North Carolina in Chapel Hill where she received her degree in Physical Therapy in 1976. She began her career in orthopedic rehab in the Raleigh area in 1977. In 1998, she developed the industrial rehab department at Raleigh Orthopaedic Clinic. Also, at this time, she became a Certified Evaluator of the WorkSTEPS™ Functional Testing product. In response to the expanding needs of the industrial community, she opened Job Ready Services, LLC in April 2006, specializing in industrial services to employers, injured workers and the worker’s compensation community utilizing the WorkSTEPS™ model as the primary practice product. She annually retains certification in the WorkSTEPS™ program and has been awarded the ACE Award for 6 years. The award is presented by WorkSTEPS™ to recognize outstanding achievement in the area of Functional Capacity Evaluations. Her vast clinical experience in all aspects of orthopedic and industrial services has led her to speak at numerous seminars and conferences across the state. She has been included as a speaker for the following organizations:

  • NC Industrial Commission
  • NC Association of Occupational Health Nurses
  • Mid-State Safety Council
  • NC Occupational Health Professionals

She also has several CEU-approved presentations which can be provided to you and your staff.

Job Ready Services 0399Lauri Jugan, MPT
Clinical Director

Phone: 919-256-1400 x224
Email: lauri.jugan@jobreadyservices.com

Lauri earned her Master’s Degree in Physical Therapy and a Bachelor of Health Sciences in 1994 from the University of the Sciences in Philadelphia. She has enjoyed a career that has provided experience in Outpatient Orthopedics, Sports Medicine, Industrial Rehab, Acute Care, Skilled Nursing and Geriatics. She joined the Job Ready Team in March 2014 as the Clinical Director and is WorkSteps Certified for employment testing and XRTS-certified in Functional Capacity Evaluations. Lauri also has a diverse background in small business ownership, Business and Operations Management and Health, Wellness and Life Coaching.

When not at work, Lauri can usually be found keeping up with her two active children. She, along with her kids, are pursuing a black belt in Tae Kwon Do and are active members of the sparring team. Being a health and fitness enthusiast, she and her kids are usually enjoying the many outdoor trails and parks that the Raleigh area has to offer.

Kathryn Willamor, PHR
Vice President & Treasurer

Phone: 919-256-1400 x225
Email: kathryn.willamor@jobreadyservices.com

Kathryn Willamor graduated from the University of North Carolina at Charlotte in 2008 with a Bachelor of Arts in Elementary Education. In 2009, she first worked with Job Ready Services when their office manager was suddenly out of work for a few months. In 2011, she joined the team full time. Kathryn is a certified WorkSTEPS™ employment tester with experience in accounting, banking, and medical records. She manages Job Ready Services’ clerical performance and online presence, and in 2017 she obtained her Professional in Human Resources Certification through HRCI. Kathryn lives in Raleigh with her husband and two daughters, and she spends her free time volunteering with Girl Scouts and a local PTA chapter.

Job Ready Services 0413Mary Lord, MS, NCC
Office Manager

Phone: 919-256-1400
Email: mary.lord@jobreadyservices.com

Mary Lord is a Nationally Certified Counselor that graduated from East Carolina University with her Master of Science in Counselor Education and a Bachelor of Arts from the University of North Carolina at Charlotte in Psychology. Mary has been involved in multiple projects for Job Ready Services since 2008 and joined the team full-time in August 2016 as a certified WorkSTEPS™ technician. Mary has since utilized her talents to focus on new client onboarding processes, existing client relations, staff training, and various other projects. In her free time, Mary enjoys practicing her culinary skills, viewing musical theater, dancing when no one is watching, and playing a wide assortment of video games.

Dominique Tatum
Work Conditioning Coordinator

Phone: 919-256-1400
Email: dominique.tatum@jobreadyservices.com

Dominique Tatum joined Job Ready Services in 2017.

Erin Lee

Phone: 919-256-1400
Email: erin.lee@jobreadyservices.com

Erin Lee joined Job Ready Services in 2020.

Have Questions About Compliance?

Contact us for all your ADA, EEOC, OSHA and NIOSH compliant employment testing, workers’ compensation support and workplace training needs.

What Our Clients Have to Say About Us

“As a Nurse Case Manager, I find the work conditioning program at Job Ready Services to be the GOLD STANDARD. Excellent communication from the staff regarding progression or lack of progression of the injured worker is provided on a regular basis and this has led to great success with return to work or identification of injuries that will not allow them to return to their previous work assignment. The staff is trained in X-RTS methods for doing Functional Capacity Evaluations which is extremely helpful. Excellent staff, easy referral process, and great source of communication!”

– Vicki Hewitt-McNeil, NCM

“After eleven years of interpreting for workers’ comp, I have seen many facilities that treat injured people. I know the Doctors, Physical Therapy, Occupational Therapy, and Work Conditioning Places that are part of the network for workers’ comp. With that knowledge I know where I would go if I were in need. The only place I would go for work conditioning is Job Ready Services, because I have not seen any place that offers the superior service that Job Ready Services offers. Vincent, the therapist in charge, is constantly observing the patients and watching that they use the correct posture, using the correct mechanics, and lifting the correct…”

– Arabela Olivares Coble

“We partnered with Job Ready Services in 2015 to establish the job analysis for all of our major jobs groups and implement Work Steps pre-employment testing at all of our locations.  This program has allowed us to improve a candidate’s chances of success by determining whether or not they can safely perform the essential functions of the position.  Over the past few years, we have realized a reduction in injuries and a significant decrease in our MOD rate.  We believe Job Ready Services has been a key component of our success as we strive to provide a safe and healthy working environment for the Coastal Crew.”

– Audrey J. Robbins-Bledsoe, SPHR, SHRM-SCP

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